4CA - Queensland's Home for Fake News

4CA - Queensland's Home for Fake News
4CA - Queensland's Home for Fake News Led by John "Cueball" Mackenzie

10 February 2016

CONTINUAL COMPLAINTS FORCE CAIRNS AIRPORT TO RELENT, NOW OFFERING CRIPPLED "FREE" INTERNET ACCESS

No one ever accused Cairns of being on the "cutting edge" of technology.  Or anything else for that matter.

Cairns Airport has been one of the worst, offering internet access only in 2011 at a high-cost and low performance. 




The Cairns Airport has relented on this issue in a typically dishonest Cairns Airport way.  They're now offering a speed-crippled connection for free - for only 30 minutes in the domestic terminal, and only 1 hour in the international terminal.  And since the system has not been extended to the baggage claim area, the passengers who arguably need this connection the most are denied ANY access!

AT THIS SPEED A FACEBOOK UPDATE
TAKES 40-45 MINUTES



Darwin Airport offered free time-unlimited internet access in 2011.  


I WOULDN'T BE GIVING THESE PEOPLE
MY PERSONAL DETAILS JUST FOR FREE WIFI





30 comments:

Anonymous said...

HBW, the issue with the ludicrous charge for airport wifi at Cairns goes back to the tight-arse CEO trying to squeeze every drop of blood out of the Cairns stone. He has been well aware for years that it is a local 'sore point', however pride, arrogance, stubbornness and not understanding Australian ways and customs has contributed to the tight fisted Scot not yielding in the past. Cairns airport is reluctant to adopt best practise techniques that a) the customer wants, and b) will encourage airport use. Short sighted mentality designed to bring short term financial gain at the expense of passengers and the region. It a pity that March isn't also a month in which we can vote for CEO's, not just Mayors and Councillors, other wise we would vote Brown's ass out and send him back to Scotland.

Anonymous said...

What kind of management run Cairns? Why do they think that having no wifi, or now having a crappy limited slow one, is sufficient to meet the passengers needs? The airport management are either totally incompetent or completely stupid. To think this is an international Australian airport, you would think it is a half-cocked African regional airport.

Anonymous said...

Darwin airport is managed by competent modern thinking smart managers. Pretty obvious why they can see and provide what passengers want and need, yet Cairns is still living in the dark ages. Then again, that's what you get when JP Morgan and a lacky CEO are given full reign over a community asset and strip it bare, spend nothing on it, and extract every cent for themselves. I'm amazed that Kevin Brown hasn't introduced pay toilets where you have to drop $2 into a coin slot so that you can drop a shit in the terminal. Oops, did I just suggest a new money making idea?

Anonymous said...

What do expect from CEO Brown. 'High cost and low performance' aptly describes his management team.

Anonymous said...

Ha ha what a classic. An insider at the airport told me that staff are rumoured to be having their work phones and emails "monitored" and now use their own private phones and IPads to avoid a paranoid big brother from spying. Maybe that is why they are putting in wifi - to cope with added demand on a non traceable system!!

Anonymous said...

Cairns airport is the cutting edge of corporate bonuses and inflated salaries. That's about it

Anonymous said...

Did we expect anything different? This is Cairns, the Hillbillys of the north, of course they are behind the rest of Australia's airports. Clowns

Ken svay said...

Is this the slowest internet in the World?

Anonymous said...

no suprise here...sad very sad, absolutly hate the place! detest approaching the vicinity.. I think DOGS sums it up sufficiently

Anonymous said...

The Gold Coast airport and Darwin airport are not only excellent airports but they are a user friendly and top quality. Let's look at the difference. Firstly, the Gold Coast airport had Denis Chant as CEO. A lot of money has been pumped into the airport under his tenure and strategic direction, and he took the airport from Hillbilly status to a premium facility. Denis was an experienced CEO with a proven track record in business dealings and was known for getting the job done.

Then take a look at Darwin airport. Another experienced and astute CEO with Ian Kew. An experienced businessman with an excellent business acumen and again, a proven track record as a CEO and businessman. Darwin airport is almost unrecognisable and good money has been pumped into this asset. Again, as with the Gold Coast, Ian has taken the airport from Hillbilly status to a premium airport. Well done.

That leaves us with......Cairns, the hillbilly airport managed by Mr colourful shirts Kev Brown. Brown is an electrical engineer who dabbled in customer service. Cairns is his first job as a CEO (and hopefully his last). In almost 5 years uder his tenure what improvements have been made?? Higher car park fees, clapped out slow wifi (free for 30 mins) and heaps and heaps of bollards around the airport to prevent free parking! Absolutely nothing but lots of international trips, a couple of awards for clean terminals and plenty of Board level ass kissing. Kev may be good at working his way up the ladder and impressing Board members with slick talk and fancy clothing, but once you slice through the trimmings you only have to look at what has changed in the 5 years he has been in charge? SFA. Darwin and Gold Coast are the benchmark, not Cairns. Cairns is a lesson in how to spend nothing, extract everything, and leave behind a carcass.

This city needs real business leaders, real political support, real direction. Sadly as HBW has consistently shown we receive none of the above and we are paying for it.
Time for a massive colonic irrigation of the region.

Anonymous said...

How funny is that, 30 mins of free slow download. I wonder if management came up with that innovative idea (not likely as they don't come up with any ideas), or I wonder if staff came up with the idea? I don't recall seeing that idea on the wall at "lunch n learn" the other week. Oh well, considering the GM's are all on between $200k to $260k (accept for one of them) you would think that they could come up with some decent idea? Then again, the "orange shirts" have carried the office Muppets for years so nothing surprises me. Can we nominate the airport for an award for "Airport that best represents the 1970's"?

Anonymous said...

We do need a colonic irrigation. How?

Can you imagine Cairns 30-40 years ago with population 20,000. Anyone with talent or brilliance was on the first plane out allowing the mediocre to become managers and business owners and prominent in the press. Now this less than stellar mob hold positions that have more importance than the talented youngsters that fled all those years ago. Survival means they cannot be outed for the dills they are so they only allow mediocre newbies in who will not show them up. So the cycle of stupidity is maintained.

If we break that cycle, the old colonic irrigation, then Cairns has possibly the most potential of all Australian smaller cities. Changing a hillbilly culture to a progressive one is a hard task though.

Anonymous said...

That's criminal that these clowns are earning over $200,000 per year, in a place like Cairns, and not performing. Serious? What a slap in the face for the struggling city. Can we have these people's names put up in lights please? What do all the other airport staff think about this?

Tony Hillier said...

Cairns needs one almighty purge of its so-called leaders if it's to avoid stagnating past the point of no return. Rumour has it that the shortly to be unleashed new [sic] look "Compost" will be dumbed down even more than it is now, which is scarcely imaginable, so it's futile to expect even a vestige of proper surveillance from the city's daily organ.

Anonymous said...

That's why they constantly have to cut services all over the place. All the money goes to the top. Look at what's happening at JCU.

Anonymous said...

It's interesting how this discussion is about Cairns airport and it's performance (of lack of). NQA own both Cairns and Mackay airports, and Brown is CEO of both. It seems that Cairns is not the only airport operating to a shoe string budget and not investing money back into its airport. I was in Mackay a month ago on business and an insider told me that the airport has dragged down NQA's overall value by well over $100 million in the past 2 years. Apparently the new airport hotel is a laughing stock as it was built after the mining boom, and only has an occupency rate below 30% and it is too far from the town centre and you need to get a cab to go to restaurants. The same person said 'you probably have only one occupant per floor, and there is no need for a buffet breakfast because there are no people'. NQA are also looking to possibly outsource the management and running of the airport, a bit like how BMA outsourced Moranbah. Wasn't it Kevin Brown and the NQA Board who approved the hotel? So I guess it isn't just Cairns airport that is a joke, so is Kevin's other airport. Oh, and isn't it part of the NQA strategy to buy more airports? Heaven help us, because if that is the case then I am pulling my money from my super fund.

Anonymous said...

Dunno much about Mackay but I know a chick who worked for Cairns airport and she described it as completely toxic

Anonymous said...


We see destructive populist politics in play again in the CP. Demands for spending by the state when we really have no real deficit in infrastructure. State should only spend where there is clear capacity constraints or long term economic advantages will occur. Demands by those that have destroyed the economy by creating headlines about the state being bankrupt, economy not able to withstand lock out laws, economy collapsing if dredging does not occur and both parties allowing AQUIS too much time when they have been negligent in providing information required. Of course private sector will wait until they know what happens. Why build a new hotel when he is to build 9.? Business are not demanding he be given a license as such, but that a decision be reached. All these issues have been given the reactionary make over, a sure fire way to see dive in business investment. In short the town is telling the world we are a basket case then they cry when investors take note.

Anonymous said...

I am more interested in the bigger issues such as will 'KB' put the high heels on again?

Anonymous said...

Ahhh KB.
Now there was a man.
What a leader.

Anonymous said...

Indeed, KB - a legend in his own mind!

Anonymous said...

Nice one, so I.T are monitoring staff phone records and emails. Wouldn't you say that they are acting a little paranoid? What are management afraid of? If they do the right thing the staff will be happy, happy staff equals productive staff, everyone is a winner. But if management are a bunch of pricks and prickettes then staff won't be happy. Is that what is happenning at Cairns airport? Just curious as it could be a case of 'what goes around comes around'?

Anonymous said...

Normally Brown and his 'team' seek any publicity possible. In fact if one of them farts they usually make a media statement about it. So why are they all quiet about the deal with Alpha flight catering to build a catering building at the airport? I heard there are two issues, one being that the competition of having the extra facility at the airport may put locals out of jobs, and the second being that the buildings location means they will have to build over mangroves and other protected ground. Anyone know if this is true? HBW? It is very out of character for these attention seekers to be so quiet about something that they normally would class as a big scoop.

Lots of questions surrounding this mob. All secretive about the Alpha building (possible environment impact), helipads in the mangroves, GA to be relocated and shops built in its place (except there may be fire fighting perfluorochemicals under some of that ground), tens of thousands of litres of aviation fuel leaking under the tarmac, a paint spill that leaked into the Baron due to dodgy floodgates, noisy engine runs in the late of night, and the list goes on. Are they exercising environmental best practise? Who or what people have oversight of these very sensitive issues considering the airports close proximity to the world heritage listed Great Barrier Reef? Why aren't the EPA or even UNESCO taking a much closer look at these issues? Where is the in-depth and holistic external audit that this airport desperately needs? Or is this just normal redneck hillbilly activity that is not only accepted by the NQA Board but also accepted by local council?

Anonymous said...

CAFNEC (Cairns and Far North Environment Centre) might be able to provide community input and advice about airport environmental concerns. It wouldn't appear that the airport CEO nor the NQA Board could give a stuff.

Anonymous said...

I heard a whisper that management are made up of bullies, incompetents and micro managers. One manager often breaks down crying and even the CEO sent out an angry emotion fuelled staff newsletter. Somewhat bizzare.

Anonymous said...

Where is the commercial development precinct? Where is the business development precinct? Where is the hospital hotel? All outlined in their grandiose business plans. We are still waiting, Kevin.

Anonymous said...

It's plain for all to see that 5 years under Kevin Brown has not produced anything noteworthy, apart from a tidy return to him in bonuses, plus bonuses for the Board, and profits for Hastings, Auckland airport and JP Morgan. Scratching out notes on butchers paper and cheap PowerPoint presentations dont count as successes, neither does smooth talk and fancy dress. Go back to Scotland Mr electrical engineer and take your ego, nepotism, and disloyalty with you. Bye bye

Anonymous said...

The walk between T1 and T2 for transit passengers is bullshit. Any decent airport would have a golf cart or mini bus operated by an airport employee. Not this fucking airport. And what about the power points in the terminal that have padlocks on them so you can't charge your phone! What a bunch of tight douchebags. Gotta pay for trolleys, assholes. Smelly terminal that stinks like shit. Always hot as fuck in the terminal because the aircon is either rooted or notched up to save on electricity. And staff always look so miserable, the place is actually depressing.

Anonymous said...

The latest word coming out of the place only yesterday is that the management 'team' are in free fall, lots of bickering, lots of tears, lots of anger. One person said that it's like a group of sheep (management) without a shepherd (CEO), and the only wolves are themselves!! Sounds like ship is well and truly sinking?

Anonymous said...

I find it amusing how the GM Operations, the loud mouthed old Irish woman who still thinks she is 20 years old, whose major airport stakeholder is Qantas, has a husband who used to work for Qantas at the same airport and got injured, sued Qantas and got a huge payout! Hilarious shit. It does explain the spending sprees, new cars and international holidays. $$$. It truly seems that money is what makes Cairns airport managements world go around.